Privacy Policy

Introduction

Mainsail Group, LLC ("Mainsail Group," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at www.mainsail-group.com (the "Site") or engage with our services.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Site.

Information We Collect

Information You Provide Directly

When you fill out our contact form, request an executive briefing, or email us directly, we may collect:

• Your full name
• Work email address
• Health system, organization, or company name
• Any additional information you include in a message to us

Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Date and time of your visit

This information is collected through standard web server logs and, if applicable, analytics tools. We do not use advertising trackers or sell data to third parties.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to your inquiries - to follow up on contact form submissions and executive briefing requests
• Provide our services - to deliver consulting, advisory, and partnership services to health systems and brands
• Improve the Site - to understand how visitors use the Site and enhance the user experience
• Communicate with you - to send relevant updates related to your inquiry (you may opt out at any time)
• Comply with legal obligations - to meet applicable legal or regulatory requirements

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers - trusted third-party services that help us operate the Site (e.g., email delivery, hosting). These providers are bound by confidentiality obligations.
• Legal requirements - when disclosure is required by law, regulation, legal process, or governmental request.
• Business transfers - in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent - in any other case, we will obtain your consent before sharing personal information.

Cookies and Tracking Technologies

The Site may use cookies - small text files stored on your device - to improve your experience. These may include:

• Essential cookies - required for the Site to function properly (e.g., remembering your theme preference)
• Analytics cookies - to help us understand Site traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may limit some Site functionality. We do not use cookies for advertising purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for the duration of our business relationship and a reasonable period thereafter.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access - request a copy of the personal information we hold about you
• Correction - request that we correct inaccurate or incomplete information
• Deletion - request that we delete your personal information
• Opt-out - unsubscribe from communications at any time by contacting us

To exercise any of these rights, please contact us using the information below.

Third-Party Links

The Site may contain links to third-party websites (e.g., LinkedIn, external news sources). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: info@mainsail-group.com
• Phone: (615) 416-3866
• Mail: Mainsail Group, LLC · 8118 Millview Drive · Brentwood, TN 37027